Professional pet services

in Ferndown

2. Whilst cats boarding at Ferndown Cattery receive every care and attention, they are boarded entirely at the risk of the owner. Should any cat fall ill whilst being boarded we will contact you own veterinary surgeon and act upon his advice and the expenses incurred will be met by the owner of the cat. However, we do have veterinary insurance up to £100 to cover all cats for anything where the cause is attributed entirely to the cattery, this does not cover any on-going treatment or prior illnesses. 

3. A full day’s board is charged for the days of arrival and departure to allow for essential disinfection and preparation of chalets.

4. In the event of cats being removed before the end of the period booked the full amount remains payable.  However should we be able to rebook the chalet for the remaining days we will refund that amount to you.

5. If any border is not collected within 14 days of the stated departure date with no communication from the owner, and where it is not possible to contact any other person responsible for the cat/s, the proprietors reserve the right to dispose of the animals in an appropriate manner.

6. Due to the extensive range of flea & worming products on the market, if we find that your cat/s have arrived with an infestation of fleas or worms, we will contact YOUR vet who will dispense the appropriate treatment/s.  Your vet may insist on seeing your cat/s prior to treatment.  The cost of treatment, collection and/or transportation costs will be added to your account. 

7. We request that cat collars are removed, prior to your cat arriving for its stay, any cat wearing a collar will have it removed for the for safety reasons.

8. Any cat suffering from, or suspected to be suffering from, any infectious disease cannot be accepted. All cats will be examined on arrival and the proprietor reserves the right to refuse admission to any cat showing signs of ill health, pending advice from a veterinary surgeon. Owners will appreciate that this is essential in order to safeguard the health of all cats boarded. 

9. We regret that male cats over the age of seven months, which have not been neutered, cannot be accepted for boarding.

10. In view of a unfortunate occurrence at another local cattery in early 2019 we are unable to release any cat boarding with us to a third party without the owner providing us with full details of the person collecting together with signed authority at the time of dropping off.